Running a company is virtually like the inner working pieces of a good-sized machine. There are cogs, wheels and all sorts of things that spin, move or turn, while pistons crank up and down, with the simultaneous distribution of oil to keep the parts from grinding...
I entered the business world in 1976 though a dark deep tunnel. The shaft was 2.5 miles deep. The tunnels were an interwoven tapestry that made up hundreds of miles. It was dark, very hot and extremely dangerous. The environment was designed to kill you and the...
Although I’ve delivered hundreds of management seminars through Sterling’s1 30+year history, I am always amazed that no matter what the theme of my seminar, I invariably end up answering questions about managing staff. Managing personnel can be, by far, the most...
Running a company is virtually like the inner working pieces of a good-sized machine. There are cogs, wheels and all sorts of things that spin, move or turn while pistons crank up and down. Simultaneously, the distribution of oil keeps the parts from grinding with...
According to reports, retail businesses are dropping like flies because of the new internet landscape. Some call it a “retail apocalypse.” All businesses, retail or not, need to be prepared. Here’s what you can do to not only survive but flourish in these times. ...
He was an angry self-starter and a rebel. He was warned by his father not to go into the restaurant business. Today, David Chang is one of the most famous and richest chefs in the world. His success path broke all the rules—except one. Business success can seem like...
What is the unique appeal of Trader Joe’s? How did they rise to be among the top three grocery stores in surveys of nearly 13,000 customers? Of the best grocery stores ranked in 2017 on attributes like best value, fastest service and cleanliness by Market Force...
In India’s far north, a story emerges, one of a personal quest, ambition minus arrogance, unlimited energy, life-giving water, and a will to make the world a better place, soundly and economically. The unpredictable and cynical age in which we live requires a new...
A company in Atlanta of 14 employees took a good idea—a platform for managing thousands of buses—and integrated it (knowingly or otherwise) with two of the most fundamental laws governing any organization. The result: a booming and viable company that not only...
Who had it better—the turn-of-the-century executive or today’s tech-savvy managers? Without a doubt, the workplace of yesterday had its drawbacks—from working conditions to lack of technology, and of course the horse-and-buggy transport system was a bit slow. But then...
What do Lloyd’s of London, Japanese construction company Kongō Gumi, Swedish newspaper Post-och Inrikes Tidningar, and Canadian retailer Hudson’s Bay Company all have in common? The one common attribute these seemingly disparate companies all possess is: longevity....
Productivity Killers and Distractions in the Workplace There are two types of people in the world, those that finish things and… I’m sorry, I just got a text message, where were we? Getting people to arrive to work is not a major concern for most businesses these...